Terms and Conditions

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Last updated: April 15, 2024

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://telescopeguides.com website (the “Service”) operated by Telescope Guides (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

Our website, Telescope Guides, offers personalized products and uses affiliate links to earn commissions. All content on this website, including text, graphics, logos, and images, is the property of Telescope Guides or its content suppliers and is protected by international copyright and intellectual property laws.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Telescope Guides.

Telescope Guides has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Telescope Guides shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Product Orders

All orders placed through our website are subject to product availability and will be confirmed via email. As each product is made to order based on your specifications, orders cannot be changed or canceled once they are in production.

Shipping Information

  • Production Times: Our products typically take 2-7 days for non-apparel items to be manufactured.
  • Shipping Times and Costs: Shipping times vary based on the destination. Shipping costs are calculated at checkout and depend on the product type, quantity, and shipping destination.
  • International Shipping: We ship internationally, but shipping times and costs may vary. Please note that you are responsible for any customs fees or taxes incurred.

Returns Policy

  • Damaged or Defective Items: Claims for misprinted, damaged, or defective items must be submitted within 4 weeks after the product has been received. Please provide details of the product and the defect, and we may require a return of the product for inspection.
  • Lost in Transit: For packages lost in transit, claims must be submitted no later than 4 weeks after the estimated delivery date.
  • Returns Due to Buyer’s Remorse: We do not accept returns or exchanges for buyer’s remorse or size exchanges as each product is custom-made to order.
  • Refunds: Refunds for returned items will be processed only after the item has been received by the manufacturer and the claim verified.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Governing Law

These Terms shall be governed and construed following the laws of the United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

By using our website, you acknowledge that you have read and understand these Terms and Conditions and agree to be bound by them.